Privacy Policy
MissCapsuleCorp respects your privacy and takes care to handle your personal information responsibly.
Information we collect
When you place an order or contact us, we may collect information such as your name, email address, delivery address, phone number, and order details.
Payment information is processed through the payment services available at checkout. We do not intentionally collect or store your full payment card details.
How we use your information
Your information is used to:
- Process and fulfil orders.
- Arrange delivery and provide tracking updates.
- Respond to questions and resolve order issues.
- Maintain business, accounting and tax records.
- Meet our legal obligations.
Sharing your information
We share relevant information with service providers when necessary to operate the shop, process payments and deliver orders. These may include Big Cartel, payment processors and courier companies.
We do not sell your personal information.
Storage and security
We take reasonable steps to protect personal information against unauthorised access, loss or misuse. Information may be stored or processed by third-party providers in accordance with their own privacy policies.
We retain information only for as long as reasonably necessary for business, legal and record-keeping purposes.
Your privacy rights
Under New Zealand privacy law, you may request access to personal information we hold about you and ask for corrections where appropriate.
Contact
For privacy questions or requests, please contact us using the shop's contact details.